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Our services

Discover our HR Advisory package

Expert outsourced HR built around a dedicated consultant and termly support for year-round peace of mind.

Personal point of contact

Build lasting trust with an assigned HR professional

As specialists in education HR, we understand that schools need more than generic HR advice. They require a trusted partner who truly understands the unique workings of an educational establishment.

With our HR Advisory package, you are paired with a dedicated HR consultant who acts as your primary point of contact and takes overall responsibility for managing your account. This collaborative approach allows you to build a meaningful, long-term relationship with a specific specialist who deeply understands your institution’s culture, challenges, and goals.

By working closely with someone you trust, you gain access to personalised and compliant outcomes precisely tailored to your specific context. Whether you are addressing daily staffing queries or managing complex employee relations, your dedicated outsourced HR consultant provides reassurance every step of the way so that your leadership team feels fully supported.

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HR Advisory Package

What's included?

Everything your school or academy needs to navigate HR with complete confidence, backed by education specialists who understand the unique demands of the sector.

An assigned HR consultant

A comprehensive annual HR audit

Termly check-in meetings (two virtual sessions and one on-site visit)

Unlimited telephone and email advice

Monthly emails on school-specific employment law updates

Face-to-face support with flexible location options

Access to a designated schools HR email address

Dedicated email contact with prompt response times

Unlimited access to school employment policies & procedures

Assistance with local-level staff consultations

Invitations to exclusive school-specific HR events

Secure client portal access with full case management history

Established trade union/professional association relationships

Exclusive private sector links via our sister company, Sapphire HR

Proactive strategic planning

Comprehensive annual HR audit

Effective education leadership means looking beyond immediate challenges to anticipate future workforce needs. Our comprehensive annual HR audit is designed to help you strengthen and shape your school or academy in preparation for the next academic year.

During this session, we work alongside your team to assist with workforce planning, review ongoing HR activities, and identify any specialised support you may require over the next twelve months. The annual HR audit is supported by regular termly check-ins throughout the year, which include two virtual sessions and one on-site visit for peace of mind and confidence in all aspects of people management.

By combining remote access to our outsourced HR support with face-to-face meetings, we stay fully aligned with the unique objectives of your school while helping to mitigate employment risks early. Whatever challenges you’re facing, our HR Advisory Package safeguards your team and guides you confidently across every term of the academic calendar.

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Got questions? We have answers

What makes Heads HR different from a local authority HR provision?

Unlike traditional Local Authority SLAs, which can often feel rigid and structured around process rather than outcomes, Heads HR offers a more flexible and commercially accountable alternative. We provide a personal, tailored service that considers your school’s unique needs. We are committed to high service levels, responsiveness, and creating a genuine impact for every establishment we work with.

What is the difference between the HR Advisory Package and the HR Partner Package?

The HR Advisory Package provides year-round proactive support, including a dedicated HR consultant, unlimited daily advice, and an annual HR audit. The HR Partner Package also offers this, but builds on the Advisory foundation by adding the option to become a beneficiary of our Employment Protection Liability Insurance scheme, which provides cover starting at £100,000 per claim, subject to the policy terms and conditions. The HR Partner package also offers 22.5 hours of dedicated on-site or remote employee relations support, and representation in Employment Tribunal claims.

I need help with a specific HR issue in my establishment. Do you offer help on an ad hoc basis?

Yes, our Ad Hoc HR Support is designed for schools or academies that generally manage day-to-day HR operations internally but require outsourced expertise for specific scenarios. With Ad Hoc HR Support, we can help with major restructures, redundancy processes, formal appeal hearings, or specialised safeguarding and LADO support, with no ongoing retainer required.

Can our school switch between packages if our needs change?

Yes. We understand that a school’s operational priorities and leadership requirements can evolve from year to year. You can discuss your changing needs with our team to transition between our Ad Hoc Support, HR Advisory, and HR Partner packages.

Do you provide HRIS software?

Yes, we provide an advanced Human Resources Information System (HRIS) software as an optional add-on. This digital tool allows schools to digitise employee records and automate sickness absence systems and trigger points.

HRIS add-on pricing is tailored to your school’s maximum employee headcount:

Up to 50 employees: £700
Up to 100 employees: £1,250
Up to 150 employees: £3,163

Please get in touch with our team if you require a tailored breakdown for higher headcounts.

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