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Our Services

Discover our Ad Hoc HR Support

Flexible, expert-led ad hoc HR support designed for UK schools and academies, delivering reactive guidance whenever complex staffing challenges or strategic projects arise.

Flexible expertise

When is Ad Hoc HR Support the ideal choice?

While our Advisory and Partner packages provide a comprehensive, year-round HR provision, many schools and academies only require targeted assistance for specific, one-off projects or unexpected people management issues.

Our Ad Hoc HR Support is specifically designed for institutions that generally manage day-to-day operations internally, but occasionally require outsourced intervention for complex matters.

Whether you are navigating an intricate disciplinary case, managing a school restructure, handling a headteacher recruitment process, or dealing with unexpected employee relations challenges without an annual retainer, our flexible service ensures you only pay for the exact professional support you need, precisely when you need it.

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Ad Hoc HR Support

How we can help

Below are examples of what the Heads HR team can support you with on an ad hoc basis, at a chargeable rate.

Advice during formal hearings, appeals, and disciplinary/grievances

Support during restructures, redundancies, and TUPE transfers

Guidance on School Teachers (STPCD) and Local Government (NJC) pay policies

Assistance with safer recruitment, succession planning, and governor support

Local Authority Designated Officer (LADO) and Teaching Regulation Agency collaboration

Negotiations, drafting, and management of settlement agreements

Advice on managing sickness absence and Occupational Health referrals

Trade union and professional association dialogue for workforce changes

Full spectrum support

Comprehensive solutions for school HR challenges

Our Ad Hoc HR Support option gives schools and academies immediate access to seasoned education HR professionals for virtually any workforce challenge. From safer recruitment planning and governor support during headteacher appointments to intricate teacher and support staff pay advice (STPCD and NJC), we cover every operational requirement.

We frequently assist leadership teams with complex employee relations, such as managing capability, attendance, and disciplinary investigations, as well as attending formal hearings and appeals to minimise tribunal risks. Furthermore, our specialists provide guidance on safeguarding matters, including LADO liaison, DBS referrals, and Teaching Regulation Agency cases.

We also handle trade union negotiations, settlement agreements, structural redesigns, redundancies, and TUPE transfers. Whether you are navigating Occupational Health referrals, absence management procedures, or policy implementations, our team delivers pragmatic solutions.

Let's get started

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Got questions? We have answers

Can our school switch between packages if our needs change?

Yes. We understand that a school’s operational priorities and leadership requirements can evolve from year to year. You can discuss your changing needs with our team to transition between our Ad Hoc Support, HR Advisory, and HR Partner packages.

What are the benefits of the Advisory and Partner packages over ad hoc support?

The HR Advisory Package provides year-round proactive support, including a dedicated HR consultant, unlimited daily advice, and an annual HR audit. The HR Partner Package also offers this, but builds on the Advisory foundation by adding an option to become a beneficiary of our Employment Protection Liability Insurance scheme, 22.5 hours of dedicated on-site or remote employee relations support, and representation in Employment Tribunal claims.

Do you provide HRIS software?

Yes, we provide an advanced Human Resources Information System (HRIS) software as an optional add-on. This digital tool allows schools to digitise employee records and automate sickness absence systems and trigger points.

HRIS add-on pricing is tailored to your school’s maximum employee headcount:

Up to 50 employees: £700
Up to 100 employees: £1,250
Up to 150 employees: £3,163

Please get in touch with our team if you require a tailored breakdown for higher headcounts.

What makes Heads HR different from a local authority HR provision?

Unlike traditional Local Authority SLAs, which can often feel rigid and structured around process rather than outcomes, Heads HR offers a more flexible and commercially accountable alternative. We provide a personal, tailored service that considers your school’s unique needs. We are committed to high service levels, responsiveness, and creating a genuine impact for every establishment we work with.

I'm not a school leader, but I do own a business. Can I use your services?

While Heads HR specialises exclusively in the education sector, our sister company, Sapphire HR, provides expert, dedicated HR advice and outsourced support for businesses across all commercial and professional sectors.

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