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Our Services

Discover our HR Partner package

Everything included in our HR Advisory package, plus three days of on-site consultancy, settlement agreement support, and more.

Hands-on experience

Dedicated on-site & remote employee relations support

Managing complex employee relations requires direct, personal intervention from seasoned professionals who know how to protect your school’s culture and operational flow.

The HR Partner Package builds on our Advisory foundation by providing 22.5 hours (equivalent to three full days) of hands-on HR consultant support, either on-site or remotely, to address casework, performance management, or sensitive disciplinary matters.

Having an expert by your side during challenging staffing matters provides invaluable reassurance to headteachers and governing boards alike. This service means that whenever issues arise, you have the support of a dedicated education HR consultant to guide your team toward swift and legally compliant resolutions.

To optimise your people management processes, we also provide access to add-ons such as our intuitive HRIS software, complete with full training and onboarding, to digitalise employee records and automate sickness absence systems and trigger points.

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HR PARTNER PACKAGE

What’s included?

Take your school's HR strategy to the next level with our HR Partner Package, combining all core essentials with on-site support, tribunal protection, and optional HRIS software.

Everything included in our core HR Advisory package

22.5 hours (3 days) of dedicated on-site or remote HR consultant support

Comprehensive Employment Tribunal claims representation

Employment Protection Liability Insurance scheme (Terms & Conditions apply)

One complimentary settlement agreement per academic year

Optional inclusion of our advanced HRIS software system

An assigned HR consultant as your primary point of contact

A comprehensive annual HR audit for proactive workforce planning

Established relationships with professional associations and trade unions

Unlimited telephone and email advice across the entire employee lifecycle

Monthly emails featuring school-specific employment law updates

Locally based support with flexible travel options to your preferred locations

Designated schools HR email address with prompt response times

Unlimited access to school-compliant employment policies and procedures

Expert assistance with local-level staff consultations

Invitations to exclusive school-specific HR events and expert updates

Secure client portal access with a full case management history

Exclusive private sector links via our sister company, Sapphire HR

Safeguard your school

Comprehensive tribunal representation

Employment Tribunal claims can place an immense financial and emotional strain on any school or academy. With the HR Partner Package, you may opt to become a beneficiary of our Employment Protection Liability Insurance scheme, which provides cover starting at £100,000 per claim, subject to the policy terms and conditions.

Where cover applies, our insurers will instruct specialist panel solicitors and counsel to manage the claim from inception through to resolution. In addition, eligible compensatory awards and settlements are covered up to the applicable policy limit.

To add even greater value, this package also includes one complimentary settlement agreement per academic year, ensuring you can manage exits smoothly and securely. By combining expert legal representation with insurance cover, we shield your institution from unforeseen exposure so you can focus entirely on education.

Let's get started

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Got questions? We have answers

What exactly can you support my school with?

We provide comprehensive, education-specific support across the entire employee lifecycle and key operational areas. Here are some examples of how we can help:

Safer recruitment and selection processes
Guidance for Governors during Headteacher recruitment
Succession planning
Advice on STPCD and NJC pay and conditions
School Model Pay Policies and salary protection
Disciplinaries and grievances
Attendance and performance management
Investigations and hearings
Probationary policies
Safeguarding and LADO
External referrals to DBS and (TRA)
Liaising with Trade Unions and professional associations
Restructures and redundancies
TUPE transfers
Settlement agreements
Compliance documentation
HR policy toolkit

What makes Heads HR different from a local authority HR provision?

Unlike traditional Local Authority SLAs, which can often feel rigid and structured around process rather than outcomes, Heads HR offers a more flexible and commercially accountable alternative. We provide a personal, tailored service that considers your school’s unique needs. We are committed to high service levels, responsiveness, and creating a genuine impact for every establishment we work with.

What experience do you have?

Our CIPD-qualified team has extensive experience across the education and local authority sectors. Our Operations Director, Sarah Whiting, is CIPD Level 7 and has worked with several schools for over seven years.

How much do your packages cost?

Pricing is calculated based on the chosen package and your school’s total employee headcount. To make budgeting flexible, schools and academies can pay termly or monthly via direct debit, and a 10% discount applies to those who opt to pay annually. Please note that all prices are exclusive of VAT. Please get in touch with our team for a full, bespoke pricing breakdown for your school.

Can our school switch between packages if our needs change?

Yes. We understand that a school’s operational priorities and leadership requirements can evolve from year to year. You can discuss your changing needs with our team to transition between our Ad Hoc Support, HR Advisory, and HR Partner packages.

Do you provide HRIS software?

Yes, we provide an advanced Human Resources Information System (HRIS) software as an optional add-on. This digital tool allows schools to digitalise employee records and automate sickness absence systems and trigger points.

HRIS add-on pricing is tailored to your school’s maximum employee headcount:

Up to 50 employees: £700
Up to 100 employees: £1,250
Up to 150 employees: £3,163

Please get in touch with our team if you require a tailored breakdown for higher headcounts.

See all FAQs

Services built around your institution

Whether you need us on an ongoing basis to support the HR function across your school throughout the academic year, or you require us on a reactive basis, we have a solution for you.

HR Advisory Package

Comprehensive year-round HR support featuring a dedicated consultant, unlimited advice, and complete compliance for your school.

Find out more

HR Partner Package

Everything in our Advisory package plus advanced support, on-site consultant hours, and settlement agreements.

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Ad Hoc HR Support

Flexible, on-demand education expertise for complex casework, restructures, and specialised projects without an ongoing retainer.

Find out more

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What drives us

Our core values

Backed by decades of education expertise, our core values guide how we partner with your school to empower your staff.

Genuine partnership

We work hand-in-hand with your leadership team from day one, acting as a trusted extension of your school.

Tailored to you

We reject one-size-fits-all approaches, delivering practical guidance that respects your unique workplace culture and specific needs.

Grounded in experience

With over 50 years of combined education expertise, we provide calm, authoritative counsel that safeguards your establishment.

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"We have had the pleasure of working with Heads HR for several years and their support has consistently been outstanding. Their depth of knowledge and practical expertise have been invaluable in helping us navigate a wide range of HR matters with confidence. The team is always approachable and it’s reassuring to know there is always someone at the end of the phone or quick to respond via email whenever we need assistance. We highly value the ongoing support they provide and look forward to many more years of working together."

Sally Harkin, Headteacher

Heyes Lane Primary School

"I have used Heads HR for a number of years and have found their support and advice to be invaluable. They are always only a phone call away and I can always trust and know that someone will get back to me promptly if I have a query or an urgent issue to seek advice on. Head's HR have recently supported me through a restructure which made the process so much smoother and easier to manage due to their calm, measured advice and secure knowledge and understanding of policies, processes and procedures. I cannot rate them highly enough due to the clarity they provide; their accessibility and their unwavering support with any issue, large or small."

Kate Brookes, Headteacher

Davyhulme Primary School

Heads HR have provided invaluable HR support for Greave Primary School. Their extensive knowledge of the education sector and round-the-clock availability have enabled the leadership team to swiftly deal with issues in a proactive and informed manner. In addition, the regular updates on current legislation and guidance have ensured we are always fully prepared for any changes. An exceptional, high-quality, reliable service that I can highly recommend.

Jennie Williams, Headteacher

Greave Primary School

Heads HR provides pragmatic, workable HR solutions for our school. They are a key part of our school team and are always on hand to provide advice and resolve issues either remotely or at our school. Communication between school and Heads HR is superb; we never have to wait long to get answers to our questions. Heads HR provide excellent support to our school, and we would definitely recommend them.

Joe Barker, Headteacher

Marple Hall School

Discover why schools trust us